PURE Marvella RO Spezifikationen Seite 15

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The water from the purifier tastes unusual
This might be because of one or more of the following reasons:
a. The storage tank has not been cleaned for a long time –
Please clean the storage tank after removing the water with a mild
hypochlorite solution. The hypochlorite solution can be ordered by calling
our Helpline number (1860-180-1000)
b. The filters or the membranes need to be replaced/cleaned –
Please replace or get them cleaned by calling the Pureit Helpline number.
The purification is taking more time
This might be because of one or more of the following reasons:
a. The Ball Valve may not be opened fully – Please ensure the Ball Valve is open
completely so that the water flow is not restricted.
b. The temperature of input water might have dipped drastically.
c. It will also depend on the input water condition and the life of the filters.
The storage tank is not getting filled
This might be because of one or more of the following reasons:
a. Check if the Ball Valve is kept open.
b. Check if there is any leakage from the purifier and if there is any leakage then
call the Pureit Helpline number (1860-180-1000).
TROUBLESHOOTING
How will I get new consumables/membranes
replaced?
You need to call the Pureit Helpline (1860-180-1000)
number and order for a Germkill Kit™. The Customer
care specialist will visit your place and replace the
Germkill Kit™ at a nominal cost.
How will I get new consumables/membranes
replaced?
You need to call the Pureit Helpline (1860-180-1000)
number and order for a Germkill Kit™. The Customer
care specialist will visit your place and replace the
Germkill Kit™ at a nominal cost.
Can I use any type of water to purify through my
Marvella RO SlimTM?
Pureit Marvella RO Slim
TM
will purify “potable” water for
removal of hardness and other impurities to give you
safe drinking water. If the input water has impurities
normally not present in drinking water (high iron/
turbidity/microbial contamination etc.) or water is
from unknown source (river/lake/pond/borewell etc.)
then suitable pre-treatments may be required.
What are all the consumables which are
to be replaced?
You need to replace the Pre-Sediment Filter,
Pre-RO Carbon Filter and Post-RO Carbon Filter when
the second light (CHANGE GKK light) starts blinking
BLUE. These parts can be bought together by ordering
GKK-1.
You need to replace the Pre-Sediment Filter,
Pre-RO Carbon Filter, Post-Carbon Sediment Filter,
RO Membrane, Post-RO Carbon Filter and
Microfiltration Membrane (MF) when the ‘CHANGE
GKK’ starts blinking RED. These parts can be bought
together by ordering GKK-2
Can I drink the first purification cycle of water
from the purifier?
No, it is recommended to throw the first cycle of
water that is filled in the storage tank when the new
Pureit Marvella RO Slim™ purifier is installed and
also whenever the Germkill Kits
TM
are replaced
Can I open and service my purifier?
It is not recommended to open and service device by
an individual. Call our customer care if you face any
issue which requires servicing and opening the device.
Can I use the reject water?
It is not recommended to use the reject water for
any kind of consumption (drinking or cooking).
It can probably be used for gardening or cleaning floors.
What should I do if any part of the purifier
is broken?
Please call the Pureit helpline number (1860-180-1000).
Our technicians will visit your house and will guide you
on the repairs required. There will be a nominal visiting
charge and you would need to buy the parts required.
What should I do if there is a leakage from
the purifier?
First turn off the Ball Valve if you find any leakage from
the purifier and turn off the power switch. Check for
any visual improper fitment (like tap) and then call our
Pureit helpline number and register a service request.
How long the stored water in Pureit Marvella
RO Slim™ can be used for drinking?
You can use stored water for 2 days. If it is not used for
more than 2 days we advice you to discard that water,
refill and then consume.
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