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‘PUREIT ULTIMA RO + UV’ WARRANTY DETAILS

Product warranty

The ‘Pureit Ultima RO + UV’ guarantees that you will get ‘As Safe As Boiled Water™’ as described in ‘Pureit Ultima

RO + UV’s Unique Technology’ section as long as the ‘Pureit Ultima RO + UV’ is used in the manner specied in this

manual.

1. The Consumables including the Pre-Carbon sediment lter, Pre-RO Carbon lter, Post-Carbon sediment lter,

RO Membrane, TDS Modulator and Post-RO Carbon lter will not be covered under warranty

2. The warranty does not cover external booster pump, pressure reducing valve which is bought as an accessory

to the purier.

3. All other components including the electrical parts will have a 12-month warranty against the

manufacturing defects.

This warranty is subject to the following conditions:

The customer will notify the company in writing or by calling the help line promptly if any defects are noticed and

give the company or its authorised agent adequate opportunity to inspect, test and remedy them. For this the

customer may have to deposit the ‘Pureit Ultima RO + UV’ if so required by the company, with the company’s ofce/

service centre/authorised dealer along with the original invoice, in the city where they are sold.

Inspection and test report of the company’s ofce/service centre/authorised dealer will be nal and binding under the

warranty for determining defects, repairs/alterations required or carried out, or certifying working of the

‘Pureit Ultima RO + UV’ thereafter.

The company’s obligation under this warranty shall be limited to repairing or providing replacement of parts,

which are found to be defective.

The company or its authorised Pureit Helpline centre/licensed service provider reserves the right to retain any

part(s) or component(s) replaced at its discretion, in the event of a defect being noticed in the equipment during

the warranty period.

The company’s liability under this warranty shall in no event, and under no circumstances, exceed the price paid

by the customer.

This warranty is conned to the rst purchaser of the product only and is not transferable.

In the event of repairs of any part/s of the ‘Pureit Ultima RO + UV’, this warranty will thereafter continue and remain

in force only for the unexpired period of the warranty.

The warranty is issued at Mumbai, and courts at Mumbai shall have exclusive jurisdiction over matters covered or

owing from this warranty.

The company obligation is only for effective repairs of any defective part of the ‘Pureit Ultima RO + UV’, and not for

‘Pureit Ultima RO + UV’ replacement as such.

Repairs or replacements will be carried out either by the dealer from whom the device has been purchased or

through a Company Pureit Helpline Centre, or the Authorised Licensed service provider with whom the device has

been registered.

For units installed beyond the municipal limits of the jurisdiction of the Authorised licensed service provider or

company Pureit Helpline centre, all expenses incurred in collecting the device(s) for part(s) thereof from the

company’s Pureit Helpline centre or licensed service centre, as well as expenses incurred in deputing of service

personnel/technicians towards conveyance and other incidentals etc. will be borne by the customer.

The warranty is void if any repair work is carried out by persons other than those of the company, or its authorised

dealers.

Any part(s) of the electrical and purier system replaced by the company at its discretion shall be with a functionally

operative part.

The concerned Pureit Helpline centre or Licensed service provider will advise the customer whether to effect the

repair at site or at the Pureit Helpline centre.

‘PUREIT ULTIMA RO + UV’ WARRANTY DETAILS

Warranty does not cover accessories external to the equipment supplied by the dealer.

In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force

only for the unexpired period of the warranty. Replacement of parts would be purely at the discretion of HUL, the

same part model shall be replaced and in the event such part model has been discontinued, it shall be replaced with

the part model of price equivalent at the time of purchase.

In case of any damage to the product/customer abuse/repairs by unauthorized personnels/misuse detected by the

authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to

availability of parts and on a chargeable basis only.

This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly

or indirectly out of any defect in the water purier. The company’s obligation under this warranty shall be limited to

repair or providing replacement of defective parts only under the warranty period.

The warranty is not applicable in any of the following cases:

01. The completed warranty card is not presented to authorized service personnel at the time of service

of the product.

02. The product is not operated according to instructions given in the operating instruction booklet.

03. The device is not installed in the proper procedure specied.

04. Any defect caused due to improper electrical circuit outside the device in the house or by any defective

electrical supply.

05. Defects are caused by improper or reckless use, which shall be determined by the company personnel.

06. Any repair work is carried out by the persons other than authorized service personnel.

07. The damages caused by due to transportation or shifting is not covered by warranty.

08. Defects are due to causes beyond control like lightening, abnormal voltage, acts of god or while in transit or

service center or purchasers residence. (normal voltage range specied 230 volts +/- 10% with 50Hz).

Customer shall ensure that a stabilizer is installed in those areas where voltage is not available within the

warranty range (230V +/- 10%). The stabilizer should be of any reputed manufacturer.

09. The warranty will automatically terminate after 12 months expiry of the warranty period even though the device

may not be in use for any time during the warranty period for any reason.

10. Only courts in Mumbai will have the jurisdiction for settling any claims.

11. The serial number of the device or any part thereof is damaged, defaced, altered, obliterated, or tampered with or

removal for any reason whatsoever.

This warranty is valid in India only.

Notwithstanding anything to the contrar y contained in, or implied by this warranty:

The company’s liability under this warranty shall be limited only to defects in the ‘Pureit Ultima RO + UV’ which

occur under the conditions of normal operation of the ‘Pureit Ultima RO + UV’ and their proper and prescribed use

as per this user manual. This warranty does not cover or extend to defects which are determined by the company or

its authorised agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation

or maintenance or repairs, alterations to the ‘Pureit Ultima RO + UV’ or any part thereof by others.

General

For the purpose of this warranty, the following expressions shall have the following meanings respectively:

• ‘The‘PureitUltimaRO+UV’shallmeanthe‘PureitUltimaRO+UV’describedintheinvoice.

• ‘Thecustomer’shallmeanthepurchaserofthe‘PureitUltimaRO+UV’fromthecompanyorthecompany's

authorised dealer who is a party to the invoice.

• ‘Thecompany’shallmeanHindustanUnileverLimited.

• ‘Invoice’shallmeantheInvoiceissuedforthe‘PureitUltimaRO+UV’bythecompanyoritsauthoriseddealerto

the customer describing the ‘Pureit Ultima RO + UV’ and indicating, inter alia, the total purchase price thereof, the

name of the customer, and the place where the ‘Pureit Ultima RO + UV’ is to be delivered.

• ‘Usermanual’shallmeantheinstructionsforinstallation,useandmaintenancecontainedintheleaetpublished

by the company, and delivered to the Customer at the time of sale of the ‘Pureit Ultima RO + UV’.

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