PURE 9015TS Bedienungshandbuch PDF herunterladen (Seite 29)

FREQUENTLY ASKED QUESTIONS

Question:“Ineedtomowthegrassundermytrampoline”or“Ineedtomovemy

trampolineacrosstheyard.Whatisthebestwaytodothis?”

Answer: ONCE YOUR TRAMPOLINE IS ASSEMBLED, MOVING IT OVER DISTANCES REQUIRES THAT

YOU USE AT LEAST 3 ADULTS PLACED EQUIDISTANT AROUND THE TRAMPOLINE.

DURING THE MOVE, YOU MUST LIFT WHILE KEEPING IT LEVEL TO AVOID DAMAGE TO THE UNIT.

MOVING THE TRAMPOLINE FOR MEDIUM/LONG DISTANCES AND/OR OVER UNEVEN GROUND

REQUIRES THAT YOU TAPE THE TOP RAIL FRAME JOINTS TO PREVENT SLIPPAGE.

NEVER DRAG YOUR TRAMPOLINE IN ORDER TO MOVE IT!

Question:“Myframepadkeepsshiftingafterjustafewminutesofuse.Whatcan

I do?”

Answer: YOU PROBABLY HAVE YOUR FRAME PAD TOO TIGHT. RESEAT THE PAD BY TAKING IT COM-

PLETELY OFF, AND FOLLOWING THE DIRECTIONS IN STEP 5. REMEMBER; DO NOT TRY TO STRETCH

THE ELASTIC BANDS TO THEIR TIGHTEST POINT. THE BANDS NEED SOME GIVE AS THE JUMP MAT

THEY ARE ATTACHED TO WILL MOVE SIGNIFICANTLY WHEN SOMEONE IS JUMPING ON THE TRAM-

POLINE.

Question:“Ineedtoordersprings,”“Ineedtoorderanewframepad”or“Ineed

replacementenclosureparts,whodoIcontact?”

Answer: YOU CAN PURCHASE SPRINGS, FRAME PADS, JUMP MATS, AND EVEN LARGE STEEL DI-

RECTLY FROM PURE FUN. PLEASE SUBMIT YOUR REQUEST VIA E-MAIL AT: customerservice@puregbi.

com, OR YOU CAN CALL 888-498-5269 TO SPEAK WITH A REPRESENTATIVE. IF YOU STILL HAVE YOUR

PROOF OF PURCHASE, YOU MAY BE ELIGIBLE FOR A DISCOUNTED RATE EVEN IF YOU ARE OUT OF

WARRANTY.

Question:“Somethingwasmissingfromthepackaging,”or“Idiscoveredadam-

agedpiece.WhatshouldIdo?”

Answer: CONTACT PURE FUN CUSTOMER SERVICE AT: [email protected] or by calling 888-

498-5269. YOU MUST HAVE YOUR PROOF OF PURCHASE AND/OR ORDER CONFIRMATION AVAILABLE

TO BE CONSIDERED FOR WARRANTY REPLACEMENT. YOU MUST REPORT MISSING PIECES WITHIN

30 DAYS FROM DATE OF PURCHASE. PLEASE BE AWARE THAT UNDER OUR LIMITED WARRANTY,

FOR SOME PARTS WE REQUIRE A PICTURE OF THE DAMAGED ITEM AND/OR RETURN OF THE ITEM

TO OUR QUALITY CONTROL OFFICE FOR REVIEW.

Formoreinformationonthisproductpleasevisitwww.pureglobalbrands.com

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PURE 9015TS Bedienungshandbuch Seite 29